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Caring for Actors
Creating positive relationships with your onstage representation

By Susan Fenley

Actors are one of the most valuable and certainly one of the most visible parts of the theatrical experience. They represent our plays and musicals in human form, taking the material from words to action. They bring in audiences and keep our theatres running. As one of the most unstable careers in the world, acting is difficult and sometimes daunting work, both professionally and personally. It takes talent, perseverance, and a certain personality to be successful. As a producer or artistic director, you want these actors to represent your theatre in the best ways possible – both onstage and off. How do you satisfy both your art and your actors?

Actor treatment
Erin Cronican is a union performer and business coach for actors through her company, The Actors' Enterprise, in New York City. She has experienced and heard many a story from performers about less than desirable treatment.

It begins during the casting process, where actors are kept as long as six hours before auditioning. Cronican says a theatre representative asking for patience or offering an explanation can soothe edgy performers.

Some of the more prevalent complaints from actors have to do with theatres trying to get around Actors’ Equity regulations by denying regular breaks (or giving AEA actors breaks and making non-union actors work through), belittling the union and making snide comments about its rules, or allowing unacceptable behavior from stars while marginalizing other actors.

Cutting corners in various areas by asking union actors if they can “work with me on this” is another grievance. Cronican says occasionally theatres blacklist actors if they don’t comply.

“Actors are sometimes treated badly because the theatre's artistic administration is more focused on marketing budget and capital campaign than on creating an artistic home,” notes Neil Thackaberry, artistic director at Actors’ Summit in Hudson, Ohio. “Artists, not administrators, start theatres. As theatres mature, however, administrators gradually take control. When budgets are tight, the first things cut are the number of actor contracts or rehearsal length. Because actors don't sit on boards of trustees, they don't have advocates in budget discussions.”

Transparency and treating actors like humans, instead of the “cattle” to which they are impolitely compared, goes far. If an actor has a choice between a theatre paying $400 per week but which treats actors poorly and a theatre paying $300 per week that treats them well, they would likely opt for the latter. Cronican says, "No one in theatre is getting paid what they are worth (actors, directors, designers, crew, etc.). If a theatre creates a positive environment, stressful situations – long hours, low pay, artistic differences – can be handled because the ‘teamwork feeling’ is fleshed out and rich."

Problem actors?
“There’s a saying that people act either out of love or fear,” says Scot Whitney, managing artistic director of Harlequin Productions in Olympia, Washington. “If an actor becomes a problem or is difficult, it’s usually because he or she is terrified. I try to help them release fear and embrace the opportunity to do something wonderful. Do you want the drama to be in putting up the show or in the product you present to audiences? You don’t get magic with a whip. I would advise theatres to appreciate their actors—they are doing the real work on stage.”

Cronican says actors sometimes bring problems on themselves by not showing up on time, quitting a production when things aren’t going well, or leaving prematurely when a better paying job appears.

Artistic director Curt Columbus at Trinity Repertory Company in Rhode Island says they bring on actors for the long haul and challenging issues are dealt with as a functional family. “Behaviors develop over time and you talk and fight it out. Just like a family, we know and are familiar with each other.”

“Since we're a professional theatre, our actors conduct themselves as professionals,” Thackaberry relates. “We've never really had a problem with someone committing to a show. All our regular performers know that if they get a better paying gig, which has happened several times, we'll release them and wish them good luck. Our purpose is to advance actors’ careers. Conflicts usually grow out of communication problems. I've also found that peer pressure of long-time company members helps resolve problems.”

Solutions
Whitney feels each actor is an important part of the collaborative, creative process. “I have lots of good ideas, but I don’t have all of them,” he insists. How does Harlequin, a non-union theatre that since 1994 has used Equity’s Guest Artist contracts, take care of its actors? “Our theatre supports them in every way we can,” states Whitney. “We keep dressing rooms clean, and we are organized. We produce costumes, lights, and sets that make actors shine—you can’t have great actors and cardboard sets.” To attract talent, the theatre also produces shows in which actors want to perform.

Cronican cites a California theatre that assigned one board member to each actor. The member would give the actor a small gift each week and at the end of the run, the two would meet. The theatre also involved its actors in volunteer event parties, making each actor feel appreciated.

As a director, Thackaberry works hard to not have people sitting around at rehearsals. “I do a detailed French scene chart and detailed rehearsal schedule with staggered calls. When actors are called, they know they will work, and they know what they'll be doing.” In early rehearsals, notes are given orally. Once run-throughs begin, he emails notes to actors the morning after rehearsal. “It's a form of discipline, so I don't turn the note session into the fourth act starring the director.”

“If there is a problem in a union house, there is a process for airing it – a chain of command that needs to be followed so both actor and theatre are informed and satisfied,” Cronican advises. That way, when there are difficulties, actors don’t react defensively. Grievances can be aired and dealt with thoughtfully and through proper channels. “Otherwise there is the possibility that problems could be aired at the wrong place and time and to the wrong person.” This does nothing more than alienate actor and theatre.

Maria Somma, spokesperson for Actors’ Equity Association, says the best way for a theatre to establish a win-win situation is to fully understand the contract—which has been put together in negotiations with the union and theatres like themselves. If there are any questions, AEA business agents who administrate the contracts are available for input.

Is resident theatre the key?
Actors at Trinity Repertory are a family, says Columbus about this resident theatre. “Some of our company members have been with us for decades. We have about 15 actors who do at least three shows a year here. Actors leave to do other things and come back. For some, Rhode Island is their home, and they want to work here.”

Some theatres think that growing a rep company is more expensive. Columbus disagrees on several levels. “On the financial side, although we pay actors more than LORT minimum, we don’t have to pay airfare for a casting director to constantly recruit new actors. And establishing long-term relationships with actors helps us develop work and grow our actors. Also, once they know they are ‘with us,’ actors feel better about discussing the show candidly with the director. Theatre is hand-made, not machine-made. It needs nurturing. A rhythm develops over time.”

He adds, “Resident actors don’t have to take the time to market themselves for the next show, and you have their complete attention to the work.” It would seem actors who are focused on the production turn around a better product and, hence, attract audiences, which turns into better box office. “Actors here aren’t looking to be famous—they’re looking to be good,” Columbus includes.

Actors’ Summit has been developing a company of actors over the last nine years. “We try to involve one or more ‘new’ actors in each production, but the majority of the cast are people with whom we've worked before,” Thackaberry tells us. “This makes for a fundamentally different set of relationships between actor and director, as well as among the actors. One of our AEA actors recently performed in her 20th major role with us in nine years. One actor, who came to us at an open audition, worked here for eight years. He started playing small walk-on parts. Last year, I wrote a solo show for him which became our most successful production to date.”

Thackaberry submits, “No professional dance company or orchestra would think about mounting a major production with a pick up group of performers they put into rehearsal just before the performance, yet theatres do it all the time.”

Recommendations
When Thackaberry headed up a professionally staffed community theatre, he found it helpful to put together an actors’ handbook. This ensured new actors understood rehearsal procedures, actors' responsibilities, expectations, and even suggestions for systems of noting blocking, because in community theatre you never know the individual’s background or training.

“Equity actors should be professionals,” he says. “I have been known to take Equity actors aside and remind them that they are a role model for the other actors in the production. When you expect the best from actors and call them on it when they don't deliver, everything falls into place.
“I love actors – they are amazing,” asserts Whitney. “I want to tell a story, and they can make my dreams come true. We find ways to respect their processes and work with them to nurture their performances so they do their best work. Actors do it because they have to. Why would someone not appreciate what actors are doing for them? The idea that they are expendable is a fallacy.”

Theatre’s world is a small one, as is any industry once you begin working regularly within it--and word travels quickly. A healthy respect by management for actors and vice versa is always advisable. When problems arise, an assertive, professional demeanor goes a long way in establishing a win-win for all sides. After all, what is more important than the life of your theatre and the satisfaction you give audiences?

Want to discuss your actor relations? Visit the DramaBiz Magazine forums at www.dramabiz.com/forum.